Employee Assistance Programme (EAP)
The Government of Belize encourages a Public Sector that is no longer straddled by outmoded mechanisms of long ago, but one that is a modern, vibrant and a proactive force that promotes and enables the sustainable socio-economic development of Belize. Based on this precept, Government has embarked on a Modernization Programme for the Belize Public Service. This programme focuses on people (human resources), organizational processes and structures as they relate to the realization of the modernization goals. Thus, the programme highlights a number of strategies for transforming and changing, in fundamental ways, the policies, systems, structures, attitudes and habits that pervade the public service. A main goal is to provide the support necessary to deliver quality service to all our customers.
In March of 2015 the former Minister of the Public Service and Elections of Boundaries, Hon Charles Gibson launched the Employee Assistance Programme (EAP) for the Belize Public Service.
WHAT IS EAP?
In the broadest sense an EAP is a confidential and professional management support programme that recognizes that there can be extraneous factors that may detract employees from performing their best in the work place.
1) Education Services
EAP training sessions for managers and supervisors should cover, at a minimum:
- - The scope and limits of EAP, the confidentiality aspects, the procedures for accessing the programme;
- - The administrative role with respect to EAP and referrals;
- - The concepts and methods that allow for early detection of problems that interfere with job performance;
- - Constructive methods to deal with employees experiencing performance problems due to personal or behavioral problems; and
- - Support approaches to assist the employee.
2) Counseling Services
The EAP provides short term counseling, in a broad range of personal concerns, including, but not limited to:
- a) Marital, family and relationship problems
- b) Substance abuse (alcohol, drugs, prescription medication) and other addictive behavior such as gambling.
- c) Personal debt and financial management problems.
- d) Stress (family, social, job)
- e) Family violence
- f) Mental / Emotional problems
- g) Work related conflicts
3) Prevention Activities
Consistent with the programme design and the organizational mandate, preventive programmes should be held to educate employees about personal problems related to life style and work environment, and the possible responses. This may involve cooperation with other governmental and non-governmental agencies in the community.
North Wing, Room #14, First Floor
Sir. Edney Cain Building
Belize. Central America
Direct line – 828-4232
Mobile: 634-0392 (24hr)
Shawn T. Vargas (Mr.)